Thursday Night Football (TNF) game crashing and audio issues

New updates are added at the bottom of this story…….
The original story (published October 7, 2022) follows:

With high expectations, Amazon kicked off the inaugural first regular season of Thursday Night Football games in September.

The company made history by becoming the first exclusive holder of the NFL’s national broadcast rights. Thursday Night Football (TNF) could pave the way for more deals in the future.

The Thursday Night Football (TNF) game continues to freeze

But it looks like they’ve cleared their first hurdle, as many subscribers were confused by the experience of watching TNF on Amazon Prime Video (1,2,3,4,5,6).


Since users pay money to view the game, it should work without any issues. However, this is not the case as the stream lags or buffers many of them.

Several users have taken to Twitter to complain about the constant freezing throughout the Thursday Night Football (TNF) game stream, despite having a stable high-speed internet connection.

Pretty awesome paying @PrimeVideo just to watch the @NFL game tonight between the @Broncos and @Colts and the stream keeps freezing or stopping every few minutes. Pathetic and the game too. If it is not broke, do not fix it !

I have Prime and watched all 10 minutes of every TNF game (plus the one I had on local TV) – and that’s generous. These Thursday night games have SUUCCKKEEDD

Not only that, but many are having audio issues when watching the Thursday Night Football (TNF) game (1,2,3,4).

In some circumstances the audio seems to be out of sync with the video while others claim that the overall sound quality is very poor.

Amazon Prime TNF audio issues

Amazon support suggested a few troubleshooting methods like leaving and re-entering the game stream, changing the stream quality, and disabling the Motion setting on your TV, but nothing seems to work.

This is really frustrating and infuriates many users as they cannot watch Thursday Night Football (TNF) game and now ask for free Amazon Prime Video subscription as compensation.

Hulu users have also encountered a similar problem with NBC Sunday Night Football Show. So it seems like these online platforms just can’t match cable TV when it comes to the sports viewing experience.

Update 1 (October 14, 2022)

09:30 (IST): According to reports, Amazon Prime Video users again faced technical issues while streaming the recent Thursday Night Football (TNF) game.

Why isn’t anyone talking about the glitch in Thursday night’s main football video broadcast?

Update 2 (October 21, 2022)

4:05 p.m. (IST): According to reports, some Amazon Prime users (1,2,3,4,5) were again facing buffering and freezing issues when playing TNF.

Update 3 (October 28, 2022)

6:17 p.m. (IST): According Descent detector, Amazon Prime Video was having issues during last night’s TNF game. However, the issue has since been resolved.

Update 4 (04 November 2022)

5:58 p.m. (IST): Some Amazon Prime users (1,2,3,4) are again having issues with the Thursday Night Football game. They feel that the quality of the stream is quite jerky and poor.

To note: We have more stories like this in our Amazon section so be sure to follow them as well.

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